Privacy Policy

We collect only the data we need to deliver a seamless experience:

Personal Information

• Name
• Email address
• Country of residence
• Linked payment details (e.g. UPI ID, bank info, wallet address)

Usage Data

• IP address and device details
• Activity logs (e.g., transactions, login attempts)
• Preferences and settings

Financial & Transaction Data

• Crypto and fiat transactions initiated through Crossli
• Wallet balances and conversion history
• On-ramp and off-ramp usage logs

We use your data to:

• Operate and maintain your account
• Facilitate payments and currency conversions
• Provide instant on-ramp and off-ramp functionality
• Secure our platform against fraud and misuse
• Comply with KYC, AML, and regulatory requirements
• Communicate with you (e.g., receipts, support, service updates)

We do not sell your personal information to third parties. Ever.

You can:

• Access and update your personal data via your account settings
• Request deletion of your account and associated data (subject to legal retention requirements)
• Opt out of non-essential communications (e.g., marketing)

We use:

• End-to-end encryption
• Tokenized transaction records
• Secure servers and firewalls
• Strict access control protocols
• Regular security audits and compliance checks

Your wallet private keys and sensitive payment information are never stored on our servers in plain form.

We may share your data with:

• Payment processors and banking partners (to complete transactions)
• Compliance providers for identity verification and fraud prevention
• Legal or regulatory authorities when required

All sharing is done under strict contracts and only as needed to operate the service safely and legally.

We use cookies and similar technologies to:

• Keep you logged in
• Personalize your experience
• Track usage for analytics

You can control cookie settings in your browser at any time.

We retain:

• Account and transaction data as long as your account is active
• Regulatory and financial records as required by law
• Anonymized usage data for improving the platform

Depending on your location, your data may be processed in jurisdictions with different privacy laws. We ensure your data is protected with standard contractual safeguards where required.

Crossli is not intended for use by individuals under 18. We do not knowingly collect data from minors.

If we make major changes to how we handle your data, we'll notify you clearly. Continued use of the platform indicates your acceptance of the updated policy.

Have questions or concerns?

📩 team@crossli.co

We're here to help. Your data belongs to you — we just protect it.